we’re not your average recruiter.
We prefer building relationships between people, helping employers and talent to reach your potential. Whether you’re a client or candidate, we listen – really listen – and get to know you properly. That way, we can match the right people to the right roles in the right businesses.
Above all, mum focuses on making hospitality and recruitment better places to be, because we believe people deserve to be looked after properly.
we’re an extension of our clients’ teams.
We partner with forward-thinking hospitality brands – including hotels, co-working spaces, private member clubs, restaurants and bars – to offer access to our amazing talent community, invaluable insider knowledge and expert advice, reliable brand representation and confidence-boosting candidate experience.
we’re our candidates’ biggest cheerleader.
We empower talented hospitalitarians to bag your dream role and work where you thrive, with opportunities you probably won’t find advertised anywhere else (or at all). We’re always here for you – whether it’s sharing industry insights or offering career coaching that supercharges your job search.
you can rely
on mum.
There are certain things you can expect from mum. Our code of conduct is a promise to our community (and we’re great at keeping promises).
-
Work is a huge part of our lives, greatly contributing to our mental and physical wellbeing. That’s why we strive to partner with responsible businesses that look after their people.
-
When you’re looking for a new role or hire, you don’t necessarily want the world to know. We’re discreet and trustworthy – your search is safe with us.
-
We champion equity, diversity and inclusion, presenting a diverse range of candidates for every brief.
-
‘Ghosting’ isn’t in our vocabulary. Call us old-fashioned, but we pride ourselves on proactive, appropriate and timely communication.
-
We’re always transparent from the outset – and we expect the same from you. Plus, we do our best to offer constructive feedback and confidence-boosting reassurance.
-
We’d never, ever post fake job ads. Rather than filling up your inbox with annoying, irrelevant emails, we provide tailored options that are in your best interests. And we promise not to cold-call or pester you (but we’ll always be here when you need us).
-
Our vision is to make hospitality and recruitment better places to be, so investing in causes and communities to help that happen is fundamental to our business model. From joining panel talks to getting involved in worthy projects, we strive to use our platform for good.